At Sylogra, we handle your privacy with great importance and aim to maintain full disclosure of how your information is dealt with. This policy outlines what data we collect, how we use the data, and what rights you have. By accessing our website, you are accepting the practices described here.

1. Information We Gather

We will sometimes collect certain information to enhance your experience and to provide our services. The kinds of information we may gather include:

• Personal details include your name, e-mail address, and contact details which you provide at the time of signing up or contacting us.
• The website usage data includes IP addresses, browser types, and website activity, which are for the improvement of site functionality.
• Communications are records, and we may keep a record of all communications if you choose to contact us.

2. How Your Information May Be Used

Your information allows us to ensure you have a smooth experience. What does it mean for us?

• Respond to queries and provide the service requested.
• To improve our website and provide content that is more suitable to our visitors' interests.
• To ensure security and prevent unauthorized access.
• To meet our legal obligations.

3. Information Sharing

We do not sell or trade any personally identifiable information. In this case, the information may be needed by selected, trustworthy third parties.

• Service Providers: Partners who assist in managing our website with technical support.
• Legal Requirement: When needed by the law or to protect interests and safety.

4. Security of the Data

We apply security measures to safeguard your information against any unauthorized access, loss, or misuse. Though we endeavor to secure your data, no mechanism can provide absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance the user experience. Users can control cookie settings through their respective web browser options.

6. Your Rights

You have the following rights associated with our business:

• Requesting a copy of the information that we have about you.
• Asking for any changes in the data.
• Refuting certain uses of your data.

7. Compliance with the Laws of Hong Kong

Sylogra's business operates under the jurisdiction of Hong Kong and, therefore, is subject to the Personal Data (Privacy) Ordinance (PDPO), which guarantees responsible conduct of personal information and gives users the right to exercise their data rights.

8. Amendments to This Policy

This policy may be updated from time to time. Revised versions will appear on this webpage, showing the change date.

9. Contact Us

Should you have any questions regarding this policy or about your data, please email us at: [email protected]